INF 336 Week 2 Discussion 1
Examine the steps of the supply process in Chapter 4 of the text and identify a project where improvements could be made in one or more of the steps. Would the project have been more successful with the implementation of any or all of these steps in the supply process? Respond to at least two of your classmates’ posts.
In my experience with the company that I currently work for, receipt and inspection often get in the way of projects. Since the pandemic began, business has grown so rapidly that the inspection of goods upon receipt are not thorough as receiving processes are being rushed to expedite orders. This has resulted in multiple customers receiving incorrect or damaged goods, including custom orders. Custom orders are large projects for custom color, size, shape and design of carpet, which have an estimated lead time of anywhere from a minimum of 6 weeks to a maximum of 18 weeks. These orders also require a 50% non-refundable deposit regardless of customer terms. I’m sure you can imagine the customers outrage after spending a copious